FAQs
Live Webinars
We use Zoom for our live webinars. Immediately after purchasing access, you should have received an email from no-reply@zoom.us with a registration link. You can search your inbox for: "no-reply@zoom.us" to find the link. Please let us know if you did not receive it.
We try our best to get all live webinar recordings uploaded to our website within 24 hours after the event. If you purchased access to the live webinar then you will automatically receive access to the recording on our website in your account here: https://www.fordk9.com/my-courses/ You can sign in there with your account details (sent via email when you purchased). If you don't know your login details you can reset your password there as well.
Here is a video walkthrough showing you how to access any of your purchased content on our website:
Members
Members and non-members can login here: https://www.fordk9.com/my-account/
Once logged in, you can access your content by clicking "Courses" or by going here: https://www.fordk9.com/my-courses/
Members and non-members can login here: https://www.fordk9.com/my-account/
Once logged in, you can access your content by clicking "Courses" or by going here: https://www.fordk9.com/my-courses/
Here is a video walkthrough showing you how to access your content:
No. You can purchase any of our products or services without being a member. However members do get discounts and special offers, so check out what's included here first: https://www.fordk9.com/memberships/
Non-members still get an account on our website to access their materials. Members and non-members can login here: https://www.fordk9.com/my-account/
Immediately after you purchase a Silver or Gold membership plan, you will be emailed a coupon code for the 2 free monthly webinars. The subject line should be "FordK9 Webinar Coupon Codes." Then each month after, you will also receive a new coupon code via email.
To add the webinars to your account:
1) Pick the 2 webinars you'd like from here: https://www.fordk9.com/webinars/
2) Add them both to your cart
3) To make them free, use the coupon code you received via email
4) Checkout like normal and then you will be given instant access
Here is a video walkthrough showing you how to access your content and also get your 2 free monthly webinars as a member:
Non-Members
Members and non-members can login here: https://www.fordk9.com/my-account/
Once logged in, you can access your content by clicking "Courses" or by going here: https://www.fordk9.com/my-courses/
Members and non-members can login here: https://www.fordk9.com/my-account/
Once logged in, you can access your content by clicking "Courses" or by going here: https://www.fordk9.com/my-courses/
Here is a video walkthrough showing you how to access your purchased content:
No. You can purchase any of our products or services without being a member. However members do get discounts and special offers, so check out what's included here first: https://www.fordk9.com/memberships/
Non-members still get an account on our website to access their materials. Members and non-members can login here: https://www.fordk9.com/my-account/
In-Person Events
A good option for hotels is Towne Place Suites, they are about a 12 minute drive from our facility and allow dogs. Here is a link to their website: Link
La Quinta hotels allow dogs as well as some Air BnB locations. When traveling with a dog the best bet is to use our address below to search hotels that allow dogs near our address.
We are located in the SOUTH/EAST part of Henderson and Las Vegas Area, our address is 1022 Swingline St. Henderson NV 89002.
9:30 am to 5:00 pm.
Yes! You are welcome to bring your dog; we have a few crates available to house the dogs when not working, but if possible you should bring your own crate. This will ensure enough space for everyone.
If you are bringing your dog, be prepared to have appropriate gear for your dog to stay in your car while we are training on location. Having a car that you can leave running, or having fans is highly reccomended in the summer months.
Comfortable clothes for working dogs and that matches climate conditions.
All necessary gear is provided by Ford K-9 (students will be given course material via thumb drive or Google Drive link). You are encouraged to bring your computers or tablets.
If you are bringing your dog, be prepared to have appropriate gear for your dog to stay in your car while we are training on location. Having a car that you can leave running, or having fans is highly reccomended in the summer months.
You are responsible for all of your own meals, students are given 1.5 hours for lunch each day. We have a refrigerator available for students to store their lunches as well as coffee, water and soft drinks.
We have a relationship with Sahara Pines Animal Hospital, and would encourage using them for all of your needs.
Yes, payments for events need to be paid at the time of registration.
Miscellaneous
Please email techsupport@fordk9.com for any questions about accessing your content online, managing your membership, or any other website or technical related questions.
Unfortunately, we do not offer refunds. However, we are happily able to transfer your payment over to any other course or service with Ford K9.
Please go to our Seminars page and view what we offer and then contact us on how to host one of these seminars in your area. Price is $900 per seminar day ($2700 for 3 day event), plus travel and lodging. Balance is due when we arrive for the seminar. Invoice will be sent once a date has been selected and $500 non refundable downpayment is required to hold this date, Dates can be changed if needed and agreed upon. This $500 booking fee is deducted from total owed.
What we will need is training areas or space relevant to the seminar topic, Classroom space for Day 1 where we will need Video and audio capability. Class size is 12 working spots (unless otherwise agreed upon) and unlimited Auditor spots.
Contact us here if you need more information and we will be happy to answer your questions!
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